Frequently Asked Questions

WooCommerce Checkout Manager is an excellent tool to increase conversion rates. It allows WooCommerce users to customize the checkout page and cart options.

  • Add or remove fields that aren’t necessary for your business.
  • Customize the data received on check pages.
  • Customize the shopping process.

For more details about all features, check out this link.

If you want to see the features in action, check out the demo.

Have a look at the complete product profile HERE.

There are two possibilities to install WooCommerce Checkout Manager:

  1. Download the plugin from the WordPress repository and upload the file to your WordPress site manually.
  2. Go to the WordPress Dashboard > Plugins, search for WooCommerce Checkout Manager, and Install it.

We recommend you install it from your WordPress dashboard because it’s easier and it will help you keep the plugin up-to-date.

You can find the step by step guide on how to install Checkout Manager HERE.

Pay special attention, that if you are going to use the premium version, it is strictly necessary to keep both the free and the pro version installed.

To dowload the premium version of the plugin you should complete the purchase process.

Your order must be completed before you can access the product file. To verify the status of your order, check the order tab on your account page.

Once the order is completed and the payment processed, you will find the file on the dowloads tab on your account page.

To active your license you should go to your WordPress dashboard > WooCommerce > Direct Checkout > Licenses and set your Key number and e-mail on the text boxes. Then, save the changes.

Check the step by step guide HERE.

The general settings are the starting point to make the most of WooCommerce Checkout Manager. There, you can define the first conditional rules of your checkout process.

Check HERE to see all the alternatives and get some help on how to proceed.

Depending on the region or country, the billing adress details can change. WooCommerce Checkout Manager offers the possibility to set the number of fields according to your requirements.

It’s also possible to include billing preferences or recover specific data related to any other aspect of the checkout process.

Have a look at all the possibilities HERE.

The shipping alternatives or conditions can change depending on your business. Checkout Manager for WooCommerce lets you add custom fields according to your requirements on the checkout stage. For example, you can use the shipping alternatives or set the conditional fields needed for your specific store.

Check out all possibilities HERE.

Adding fields in Checkout Manager for WooCommerce is very easy. Simply go to WP dashboard > WooCommerce > Direct Checkout > Billing.

Then click Add new and a pop-up will help you customize your new field.

Check out all the possibilities HERE.

Reorder fields is easy peasy with Checkout Manager. Simply go to the WordPress dashboard > WooCommerce > Direct Checkout > Billing.

You will see buttons and top arrows to order the fields on the list. You can also drag and drop fields and order them as you prefer.

More details HERE.

Yes! You can define fields based on conditionals from previous fields. To set this parameters go to your WP dashboard > WooCommerce > Direct Checkout > Billing.

When you edit or create a new field, you can set parents and conditionals between fields.

More details about conditionals HERE.

To configure email notifications, go to your WordPress dashboard > WooCommerce > Direct Checkout > Email.

There you will be able to set different alternatives related to the fields you want to include on the mail notification.

More detail HERE.

Yes, it is! Rolling back to a previous version of Checkout Manager is very easy.

Check out the documentation for a step-by-step guide.

Yes! Many WooCommerce add-ons have limitations regarding the number of fields you can add. But WooCommerce Checkout Manager allows you to add more than 20 fields!

To add 20+ checkout fields for a given section (e.g. Billing, Shipping, Additional) you will need to increase the ‘max_input_vars’ PHP option. You can do this globally in all of your WordPress sites or on a per-site basis. You can apply this change globally by editing your hosting server’s php.ini file.

More details HERE.

It is important to pay special attention about where the conditionals could be applied.
WooCommerce Checkout Manager works in three of five WooCommerce group fields:

  • Billing user
  • Shipping user
  • Additional user

And it can’t apply conditions on:

  • Shipping methods
  • Payment methods.

To sum up, a conditional field can be applied in one section. This means that you can only set a condition about billing user fields in that section. And it’s not possible to set a shipping condition or a payment method.
For example, you can define conditions to require one field based on another field related to personal data.

About our licenses

All our products are one time payment. The only difference between the licenses is the number of sites they support.

Fore more details about our license model check out the License policy page.

Sure! Here are the details of our Refund Policy.
We encourage our users to test our products during the first 14 days, and if they are not happy, they can get a full refund.

In the WordPress dashboard, access to the Product section and activate the license in the license tab using your credentials.

More information about license activation HERE.

Our products have a direct support platform.

To request support go to your WordPress Dashboard > Products > Welcome and submit a ticket.

Our Premium versions include 6 months of personalized support.

You can also purchase an extra 6 months of extended support.

OUR FREE LICENSE ALSO INCLUDE GENERAL PRODUCT SUPPORT!

To get automatic updates, go to your WordPress admin panel > Plugins and tick this option.

If you reach the site activation’s limit, please submit a ticket through the support page including your site details and key and our team will remove it in no time.

All our products have a one-time payment policy, so you don’t need to worry about renewing your license.