Do you want to customize the My Account page on your store? You’ve come to the right place. In this guide, we’ll show you how to edit the WooCommerce My Account page programmatically to help you improve your customer experience.

What’s the My Account page?

By default, WooCommerce stores include a My Account page where users can have a look at their orders and where you store information about your customers’ personal information, billing, and shipping address. The default My Account page is a WordPress page that contains a WooCommerce shortcode.

[woocommerce_my_account]

Even though this out-of-the-box page has all the basic information your users need to manage their orders and settings, editing the My Account page can help you stand out from your competitors and provide a better user experience.

Why edit the My Account Page in WooCommerce?

It’s no secret that providing a great UX is key for the success of any eCommerce store. Users buy online because it’s fast and comfortable, so you should make sure that your store provides them with the tools they need to have an amazing experience.

Most store owners focus their attention on customizing the product page and checkout but forget about the My Account page. As this is a page designed for your registered users, customizing it can help you improve their experience on your site. Additionally, it can help you make them come back to your store and boost your sales. For example, you could create a special section where you show them personalized deals and promotions.

We’ve already analyzed the best plugins to customize the My Account page. However, if you don’t want to install any third-party tools and you have some coding skills, we’ve got something for you. In this guide, we’ll show you how to edit the WooCommerce My Account page programmatically.

How to edit the WooCommerce My Account page programmatically

There are two different techniques to edit the My Account page in WooCommerce:

1. You can override the default WooCommerce template files
2. Use some WooCommerce hooks

Which method is better? Each of these options is more appropriate for different cases. As a general rule, you should try to use hooks instead of overwriting the template files where possible. This is one of the best practices that WordPress recommends when customizing your site.

However, if you want to do more complex tasks that include functions or objects, you might need to edit the template files. In this guide, you’ll learn how to edit the WooCommerce My Account page programmatically using both methods. As you can imagine, editing template files has more risks than using hooks so keep this in mind before choosing your desired option.

1) Customize My Account Page overriding template files

NOTE: As this method involves overriding template files, we recommend you create a full backup of your site before you start. If you don’t know how to do it, check out this guide.

The process to override WooCommerce template files is similar to overriding any other file in your child theme. As you know, child themes allow you to edit your theme without losing the customizations when you update the theme. The same applies to WooCommerce plugins, so if you don’t have a child theme, you can create one or use any of these plugins.

First, in your WordPress admin dashboard, go to Plugins > Editor. Then, go to the plugins folder, open WooCommerce, and find the template files. For this, you can use the WordPress plugin file editor or any code editor of your choice. Under the WooCommerce directory, open the templates file and look for the myaccount folder.

plugins/woocommerce/templates/myaccount

Open the /myaccount folder and you’ll find all the template files that the My Account page uses.

These are the default files that are currently working on your website. To overwrite these files, you need to create a new file with the same name in your child theme. However, if you create an empty file, you disable all the functionalities of the original file. So to avoid creating issues on your site, you need to copy the default file and paste it into your theme folder.

For example, let’s say you want to copy the dashboard.php file from the WooCommerce installation. Before pasting it into your child theme, you need to create two nested subdirectories and call them /woocommerce and /myaccount. After that, paste the dashboard.php file into it: child_theme/woocommerce/myaccount/dashboard.php

Now open the dashboard.php file and make some small changes to make sure it’s working properly. That’s it! You’ve just learned how to override a WooCommerce template file. That’s the first step. Now, let’s take it a step further and see how to customize the My Account page.

Customize the My Account page dashboard

Now that you know how to override template files, let’s see how to edit the WooCommerce My Account page programmatically. In this section, we’ll show you how to customize the main dashboard of the My Account page. By the end of this process, your My Account page will look like this:

We’ve added a heading image and some text below it. Additionally, we’ve created a list with links to the sections that users visit more frequently, a footer, and some image links so that customers can easily contact you.

Full script

This is the final dashboard.php file that creates the above screenshot.

if ( ! defined( 'ABSPATH' ) ) {
exit; // Exit if accessed directly.
}
$allowed_html = array(
'a' => array('href' => array(),)
);
?>
<h2>
<?php
printf(
/* translators: 1: user display name 2: logout url */
wp_kses( __( 'Hey %1$s, you\'re back! ', 'woocommerce' ), $allowed_html ),
'<strong>' . esc_html( $current_user->display_name ) . '</strong>',
esc_url( wc_logout_url() )
);
?>
</h2>
<img id="welcome" src="https://encrypted-tbn0.gstatic.com/images?q=tbn:ANd9GcSBg81lLt4o-uEuBTgrMCwhDhX1HJKLCPTSxA&usqp=CAU"/>
<h3>
<?php
/* translators: 1: Orders URL 2: Address URL 3: Account URL. */
$dashboard_desc = __( 'This is your account main dashboard: ', 'woocommerce' );
if ( wc_shipping_enabled() ) {
/* translators: 1: Orders URL 2: Addresses URL 3: Account URL. */
$dashboard_desc = __( 'This is your account main dashboard:', 'woocommerce' );
}
printf(
wp_kses( $dashboard_desc,$allowed_html),
esc_url( wc_get_endpoint_url( 'orders' ) ),
esc_url( wc_get_endpoint_url( 'edit-address' ) ),
esc_url( wc_get_endpoint_url( 'edit-account' ) )
);
$ul_list = __('<ul>
<li>View your <a href="%1$s">recent orders</a></li>
<li>Manage your <a href="%2$s">shipping and billing addresses</a></li>
<li><a href="%3$s">Edit your password and account details</a></li>
</ul>');
$div_contact = __('
<div class="acc_contact">
<span class="acc_images" >
<a href="#link to send whatsapp message"><img src="http://localhost/Sampler/wp-content/uploads/2020/12/whatsapp-icon.png"/></a>
<a href="#link to facebook profile"><img src="http://localhost/Sampler/wp-content/uploads/2020/12/fcbk-icon.png"/></a>
<a href="#link to twitter profile"><img src="http://localhost/Sampler/wp-content/uploads/2020/12/twitter-icon.png"/></a>
<a href="#link to send email"><img src="http://localhost/Sampler/wp-content/uploads/2020/12/email-icon2.png"/></a>
</span>
</div>');
$div_footer=__('
<div id="acc_footer">
<h4><i>Built with love !</i></h4>
<img src="http://localhost/Sampler/wp-content/uploads/2020/08/ql-logo-300x65.png"/>
</div>');
?>
</h3>
<p>Manage profile and personal information here. Fill out all the fields so we can know about you. All editions made in your account will be reflected in the website immediatly, so other users can know about you and your current needs without any delay</p>
<?php
echo $ul_list.$div_footer.$div_contact;

If you have a look at the code, you’ll see that all of the original code that we copied from the default template is still there. We’ve just modified some strings and re-ordered links as a list. On top of that, we’ve used additional scripts to add more content to the tab. To better understand the changes we’ve made, you can check the default dashboard.php.

Adding Images

To display images on the My Account page, you need to replace the URLs of the images. The same applies to the social icons image links.

CSS customizations

Another way to customize the My Account page – and any other page – is to use CSS scripts. This is the CSS script we’ve used to style our custom dashboard.php file:

.woocommerce-MyAccount-content > h2:nth-child(2),
.woocommerce-MyAccount-content > h3:nth-child(4){
text-align:center;
}
.acc_contact{
padding-top:20px;
text-align:center;
}
.acc_contact > h3{
float:left;
}
.acc_images{
margin:auto;
width: 50%;
display: block;
}
#welcome{
margin:auto;
}
.acc_images img {
margin-left:4px;
margin-right:4px;
display:inline-block;
width:55px;
}
#acc_footer{
margin-top:15px;
background-color: #202020;
text-align: center;
border-radius: 15px;
}
#acc_footer > h4{
padding-top:20px;
color:rgb(235, 228, 228);
font-weight:bold;
}
#acc_footer > img{
margin:auto;
padding-bottom:20px;
}

You can take this code as a base, paste it on the style.css file of your child theme and customize it to the look and feel of your site.

2. Edit WooCommerce My Account Page with hooks

The second method to edit the My Account page programmatically is by using some WooCommerce hooks. For this, you’ll need to have a basic understanding of how hooks work in WooCommerce. If you’re not familiar with hooks, we recommend you check out this guide.

A) Rename Tabs

This script will rename the Address tab to Your addresses.

add_filter( 'woocommerce_account_menu_items', 'QuadLayers_rename_acc_adress_tab', 9999 );
function QuadLayers_rename_acc_adress_tab( $items ) {
$items['edit-address'] = 'Your addresses';
return $items;
}

B) Remove Tabs

To completely remove any tab, use the unset() function like this:

add_filter( 'woocommerce_account_menu_items', 'QuadLayers_remove_acc_address’, 9999 );
function QuadLayers_remove_acc_address( $items ) {
unset( $items['downloads'] );
return $items;
}

In the above script, we’ve removed the Downloads tab. You can find the full list of tabs slug in the $items array, so you can choose the one you want.

$items = array(
'dashboard'       => __( 'Dashboard', 'woocommerce' ),
'orders'          => __( 'Orders', 'woocommerce' ),
'downloads'       => __( 'Downloads', 'woocommerce' ),
'edit-address'    => _n( 'Addresses', 'Address', (int) wc_shipping_enabled(), 'woocommerce' ),
'payment-methods' => __( 'Payment methods', 'woocommerce' ),
'edit-account'    => __( 'Account details', 'woocommerce' ),
'customer-logout' => __( 'Logout', 'woocommerce' ),
);

C) Merge Tabs and Content

Another option to customize the My Account page is to merge tabs. For example, let’s see how to remove the Addresses tab and move its content to the Account tab.

// -----------------------------
//  1. Remove the Addresses tab
add_filter( 'woocommerce_account_menu_items', 'QuadLayers_remove_acc_tab', 999 );
function QuadLayers_remove_acc_tab( $items ) {
unset($items['edit-address']);
return $items;
}
// -------------------------------
// 2. Insert the content of the Addresses tab into an existing tab (edit-account in this case)
add_action( 'woocommerce_account_edit-account_endpoint', 'woocommerce_account_edit_address' );

Now, the Account tab will look like this:

D) Add a new tab with custom content

Now, let’s see how to add content to the My Account page. In this example, we are going to add a new tab called Support where users can easily have a look at their support tickets. We’ll use two shortcodes provided by a third-party plugin to display some interesting content but you should be able to use any shortcode you want in your new tab.

However, be aware that some shortcodes may not work due to incompatibilities with WooCommerce. To add a Support tab with custom content to the WooCommerce My Account page, paste the following code in the functions.php file of your child theme.

// 1. Register new endpoint
// Note: Resave Permalinks or it will give 404 error  
function QuadLayers_add_support_endpoint() {
    add_rewrite_endpoint( 'support', EP_ROOT | EP_PAGES );
}  
add_action( 'init', 'QuadLayers_add_support_endpoint' );  
// ------------------
// 2. Add new query
function QuadLayers_support_query_vars( $vars ) {
    $vars[] = 'support';
    return $vars;
}  
add_filter( 'query_vars', 'QuadLayers_support_query_vars', 0 );  
// ------------------
// 3. Insert the new endpoint 
function QuadLayers_add_support_link_my_account( $items ) {
    $items['support'] = 'Support ™';
    return $items;
}  
add_filter( 'woocommerce_account_menu_items', 'QuadLayers_add_support_link_my_account' );
// ------------------
// 4. Add content to the new endpoint  
function QuadLayers_support_content() {
echo '<h3>Support</h3><p>Welcome to the support area. As a premium customer, manage your support tickets from here, you can submit a ticket if you have any issues with your website. We\'ll put our best to provide you with a fast and efficient solution</p>';
echo do_shortcode( '[tickets-shortcode]' );
echo do_shortcode( '[wpforms id="1082"]' );
}  
add_action( 'woocommerce_account_support_endpoint', 'QuadLayers_support_content' );

If you get a 404-page not found error when clicking on the new tab, open the permalink page by going to the WordPress dashboard > Settings > Permalinks and click the Save button at the bottom.

Note that the script is divided into four sections. Each of them accomplishes a different task, so you use the sections that you want to add to your store. Also keep in mind that in the last section of the script (4), you can replace the shortcode in the do_shortcode() function. This will be the final result for the new Support tab.  

Conclusion

All in all, the default My Account page has the basic information users need but it’s pretty basic. So if you want to improve the user experience on your store, you should customize the My Account page. Not only will this help you enhance a very important section of your store but also boost your sales.

There are several plugins to customize the My Account page. However, if you don’t want to install any more plugins and you have coding skills, you can edit the WooCommerce My Account page programmatically. For that there are two options:

• Override template files
• Use WooCommerce hooks

Both methods will get the job done but as a general rule, we recommend you use hooks when possible. It’s less risky and it’s one of the best practices that WordPress recommends. In this guide, we’ve seen several examples of things you can do using both methods. We recommend you take these scripts as a guide, use them to get some ideas, and play around to make the most of the My Account page in your store.

Finally, for more guides to make the most of the My Account page, have a look at these guides:

• How to customize WooCommerce My Account with and without plugins
• Best plugins to customize WooCommerce My Account Page

What changes have you made to your My Account page? Did you have any issues following our tutorial? Let us know in the comments section below!