1. General Questions

All our products are a one-time payment. The only difference between the plans is the number of licenses you can have.

For more details about our license model, check out the license policy page.

Sure! We encourage you to test our products for 30 days, and if you are not happy about it you can contact us and ask for a refund.

For more information, visit the Refund Policy page.

Yes! All our products have a direct support platform. To request support go to the WordPress Dashboard > Product > Welcome and submit a ticket.

All our premium licenses include 6 months of premium support. If you want to extend that support to 12 months, you can purchase 6 extra months.

After this period, you can contact us under the free support method that’s included in all our products. Keep in mind that free support tickets may take longer to be solved.

We currently accept two payment methods:

  • PayPal: It accepts PayPal payments, and Visa or Master Card credit and debit cards.
  • Paddle: It accepts all major credit and debit cards.

More information about the checkout module HERE.

All our products have a one-time payment policy so you will receive lifetime updates. This means you don’t have to worry about renewing the license.

Our premium products include 6 months of premium support. If you want to extend your premium support you can do it through the licenses panel in your account.

  1. Go to Account -> Licenses
  2. Click on the Extend link.
  3. Follow the purchase process.

QuadLayers respects global data protection regulations and assumes its responsibility to protect users’ data.

We provide an opt-in option to collect and use users’ data. For more details, visit the privacy policies page.

To download the premium version of any Quadlayers’ products, first, you should complete the buying process on the site.

Your order must be completed before you can access the product files. To verify the status of your order, check out the orders tab on your account page.

Once the order is completed and the payment processed, you will find the file in your dowloads tab on your account page.

Finally, to download the licenses of the products that you’ve bought, please go to the License Tab on your account page.

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